Contact us
Questions about a product or an order? We are here to help, and we answer every message within one business day.
Phone and WhatsApp
Support hours
Monday to Saturday, 9:00 AM to 5:00 PM Mountain Time
Order questions
Already ordered? Include your order number and the email address you used at checkout so we can find it quickly. If an item arrived damaged, defective or incorrect, attach clear photographs of the item and the outer packaging and we can usually resolve it in the first reply.
Mailing address
Sunguard Umbrellas LLC
5830 E 2nd St, Ste 7000 #35997, Casper, WY 82609, United States
This address is for correspondence. Please do not send returns here without contacting us first, as unauthorized returns cannot be processed. See our Refund & Returns Policy.